Privacy Policy

Our promise to you

We take the privacy and security of the information that you provide to us very seriously. The purpose of this policy is to explain our information practices. We will not use your personal information except as outlined in this policy. By using our website,you consent to the terms of this policy.

What information do we collect?

The Shelter Station Company will only collect personally identifiable information about you through our website that you provide to us voluntarily. On some pages you can request to join our newsletter or enter competitions. The types of personal information collected include: name, shipping address, billing address, e-mail address, phone number and answers to questions relating to areas of interest around the products on our website.

We track the number of people that view each page of our website so that we can understand which features best meet the needs of our visitors. When you use your computer to request to view a page from a server, that server logs your IP address. The Shelter Station Company does not link IP addresses to anything personally identifyable and you will remain anonymous to us unless you choose to share your information.

How we use your information

We may use the information we request from you to notify you of The Shelter Station Company products and services, sales and promotions or any other matter that may be of interest to you, only if you consent for us to do so.

The information we collect from you may be shared with our affiliates who work on behalf of The Shelter Station Company to provide products, service and other information you request from us including but not limited to, payment processing, shipping, order tracking, promotional fulfillment and customer service. We do not authorise any of those partners to make any other use of your information.

How we keep your information safe

We use electronic procedures such as the use of encryption and authentication tools and the use of Firewalls to protect our servers and networks, in order to safegaurd and secure your data from unauthorized use. We cannot however guarantee100% security of any information that you disclose online.